Survey: How trust impacts investment decisions
May 28, 2024
Underwriting a commercial real estate deal is essential for weighing the upsides and downsides linked to property investment, from the purchase price and the down payment to monthly rent collections, expenses, and potential income. A thorough assessment can unlock the door to prosperous investment outcomes, whether you’re going for a multi-family unit or any other real estate asset. Slip-ups during this phase could hit your wallet hard.
Here are ten tips to steer you through CRE underwriting smoothly, paving the way for savvy investments and the consequences of failing to follow these tips with concrete examples and data.
First, let’s define what underwriting is. Watch the CEO of Cash Flow Portal, Perry Zheng, explain underwriting in simple terms:
Solid underwriting is built on precise financial information. Inaccurate figures can steer you off course, resulting in misguided investment choices and hefty financial setbacks.
How to verify the numbers:

For example, if you fail to verify the seller’s income and expense statements, you might purchase a multi-family property expecting an annual revenue of $120,000 based on the seller’s statement. After closing the deal, you find the actual income is only $90,000 due to exaggerated rent rolls and unaccounted vacancies.
This $30,000 shortfall dramatically affects your return on investment, reducing your projected cash flow and overall profitability. If your expected net operating income (NOI) was $60,000 based on the $120,000 revenue, it might now be only $30,000, cutting your profit margin in half and potentially making it difficult to cover mortgage payments and other expenses.
In this video, Perry Zheng explains the levels of underwriting and how to analyze some numbers:
Understanding the market helps in making realistic revenue projections and identifying potential risks.

How to conduct market research when underwriting a property:
Lack of market research when underwriting a deal might lead to an overestimation of rental income and make you invest in a property in a declining neighborhood. This could result in a much lower occupancy rate than projected, leading to significant cash flow issues and potential financial losses.
For instance, if you expected to rent units at $1,200 per month based on outdated or inaccurate market data, but the market supports only $900 per month, your annual revenue could be $36,000 less than expected ($300 shortfall per unit x 12 units x 12 months). This shortfall affects your ability to service debt, pay operating expenses, and achieve your targeted return.

Understanding the condition of the property is key to making precise predictions regarding repair and upkeep expenses.
How to assess the property condition:
If you fail to assess the property’s condition, you may discover major structural issues or outdated systems after purchase. These unexpected repairs could cost you an additional $50,000, severely impacting your budget and overall investment returns. For example, unexpected roof repairs, HVAC replacements, or plumbing issues can increase your initial expenditure, reducing your NOI and thus lowering your return on investment. If your expected ROI was 8% with projected expenses, unforeseen additional repairs could reduce it to 5%, making the investment less attractive.

The cap rate plays a key role when underwriting a deal. The cap rate helps evaluate potential ROI and property worth. To calculate the cap rate, divide the property’s net operating income by its market value or acquisition cost. Investors leverage the cap rate to assess various investment options and make decisions based on returns and risks alike.
How to evaluate the cap rate:
What happens if you fail to evaluate the cap rate?
You might overpay for a property with a cap rate of 4%, thinking it’s a good deal. Later, you find out the average cap rate in the area is 6%, meaning you overpaid and will have a lower-than-expected return on investment.
For instance, if you purchase a property for $2,000,000 expecting a 4% cap rate with an NOI of $80,000, discovering the market cap rate is 6% means the property is worth only $1,333,333 at that income level. This miscalculation can lead to an overpayment of $666,667, reducing your potential ROI and making it difficult to sell the property at a profit in the future.
A detailed CapEx (Capital expenditures) budget helps in planning for property improvements and avoiding unexpected expenses. It directly impacts the property’s long-term financial health and potential returns. Capital expenditures refer to large-scale investments made in a property to maintain or enhance its value over the long term. Such expenditures include renovations, upgrades, major repairs, or equipment purchases that extend the property’s useful life or increase its income-generating potential.
How to create a detailed CapEx budget:
Without a detailed CapEx budget, you might underestimate renovation costs. For example, you might budget $50,000 for upgrades that cost $80,000. This $30,000 shortfall can strain your finances and delay project completion. Let’s say, you planned for a 10% ROI based on the $50,000 budget, the additional $30,000 expense reduces your cash reserves, increases your overall project costs, and may lower your ROI to 6-7%, affecting your investment’s financial viability, attractiveness to future investors or buyers, and your reputation as a GP.

In the end, a conservative exit plan is all about safeguarding investors from financial setbacks by setting their expectations in line with actual market situations. The main goal is to make sure that the investment stays solid and profitable in the long run, even if the property doesn’t increase in value as expected initially. Being conservative about future market conditions can prevent the overestimation of future property values.
How to plan for a conservative exit strategy:
Why is a conservative exit strategy important?
For example, you might project a 4% cap rate at exit, only to find the market has shifted, and you must sell at a 6% cap rate. This miscalculation can result in a much lower sale price and reduced profits. Say, you expected to sell a property with an NOI of $100,000 at a 4% cap rate for $2,500,000 but must sell at a 6% cap rate. The property value drops to $1,666,667. As a result, you may experience a $833,333 loss in potential sale proceeds, dramatically affecting your overall investment return.
Real estate investors have several financing options including traditional bank loans with competitive rates and longer terms, private money lenders offering faster approvals with higher rates, and seller financing for more flexible terms directly with the property seller. Each option varies in eligibility, interest rates, and repayment terms. Therefore you need to evaluate them based on your investment goals and financial circumstances.
How to understand financing options:
If you fail to understand financing options, you might choose an adjustable-rate mortgage without realizing the potential for significant rate increases. This can lead to higher-than-expected monthly payments and cash flow problems. For example, if your initial mortgage payment is $5,000 per month, but interest rate adjustments increase it to $7,000 per month, the additional $24,000 per year in payments can erode your NOI and lower your overall ROI, potentially making the investment unprofitable.
Talking about economic occupancy, we’re looking at the real rental money coming in after considering empty units. Whereas physical occupancy is all about the percentage of units that are currently rented out. Understanding these concepts is key to predicting rental earnings correctly and evaluating how well the property is doing financially.
How to consider economic and physical occupancy:
If you fail to distinguish between economic and physical occupancy, you might assume a property with 90% physical occupancy is performing well. However, if only 80% of the tenants are paying rent, your actual income will be significantly lower, affecting your cash flow and profitability. For example, if the projected annual rental income based on physical occupancy is $180,000 (90% of $200,000 potential income), but the actual collected income is $160,000 (80% of $200,000), you lose $20,000 annually. This discrepancy can affect your debt service coverage ratio, making it harder to meet loan requirements and potentially risking foreclosure.
Using specialized software can speed up the underwriting process and improve accuracy. The software not only saves time but also lowers the likelihood of errors in making decisions. For example, automating rent roll analysis and expense projections can save hours of manual work and reduce errors. Neglecting to use such software could result in miscalculations, like underestimating expenses or overestimating rental income, leading to lower returns.
Watch this video to learn more or read the instructions below:
How to use Cash Flow Portal to underwrite real estate deals:
If you don’t plan for the worst situations, you might struggle to handle surprise costs such as big repairs or long periods without tenants. This could put a strain on your finances and affect your ROI. For example, lacking a backup fund could mean trouble when unexpected expenses like fixing the roof or dealing with vacancies pop up. It can lead to cash flow issues or even losing your property if you can’t keep up with mortgage payments. Also, having insufficient insurance coverage could leave you open to major financial setbacks in cases of fires or legal claims.
How to prepare for worst-case scenarios: